Dell Inspiron15 Windows 8 Restore, Reload To factory Settings

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GO to Settings-Change Pc Settings-Update & Recovery-Recovery-Remove Everything and Reinstall Windows = Get started-Next-Just Remove My files-Reset.
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  1. Hi..I have a problem in my laptop. it has a fix blue screen since 1 week ago ..and i tried alot to overcome that by recent forceful shutting it down or remove it's battery then re started it; but with out any penefet..

  2. after Ihit the reset option, my laptop went to black screen. does this mean that it is on its process of resetting? and how long does this take ? please help. I don't know if its safe to plug out my laptop on its desktop mode- mine is dell inspiron 14

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