Spacelocker, A Social Network You’ll Want To Avoid Like The Plague

I had never heard of Spacelocker before, have you? Apparently, it’s a social network where you can go to “meet friends and connect to online stuff” but not to upload and store photos, videos, or music. So essentially it’s like Facebook or MySpace but without the goodies. Or Twitter, but then offering an “evocative experience that is fun, free and functional”. I have absolutely no idea what that means either, and I won’t find out either because I never actually signed up.

We got an e-mail from Son Lee yesterday, who wanted to alert us to the misleading registration process Spacelocker boasts and particularly the way the company handled her complaint about it. After reading through the communication and taking a peek at Spacelocker, we’ll gladly oblige.

What happened was Lee registered for the service using her Gmail account, and Spacelocker didn’t waste any time sending all of her contacts an e-mail with an invitation to try it out too without her explicit consent or knowledge. These sorts of things regretfully happen all the time, but there’s more to the story.

When Lee complained to the company about the whole situation, she not only simply got her account wiped out, but she also received this jaw-dropping, unprofessional response:

Hi Son,

You obviously can write English. However I think you have a problem reading English; or are careless when you read. The sign up page has 2 forms on it. One form is to be used by those who want spacelocker to automatically invite their friends. The other form is to be used if you do not want to invite your friends. There are big red letters on the left side form that tells you to read the note on the sign up page before you sign up. The note on the sign up page tells you about the sign up procedures. There is a link to a blog on the sign up page which further explains the sign up procedures in detail. The terms of service and privacy policy of Spacelocker clearly set out what you have agreed to by signing up. You obviously failed to read any of that before you signed up and now you want to blame us for your carelessness!!! Incredible!!!

Her is a link to the sign up: http://www.spacelocker.com/signUp.php Read it and think if you can!

Spacelocker Ltd
www.spacelocker.com
the happiest space on earth

The rudest space on earth, more like it.

Original source and the rest of the article – TechCrunch

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