Windows 8 Tips: Moving Live Mail From Windows 7

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This is the unoffical way of moving your old Live Mail to your new Windows 8 installation. We are assuming you have a new system or choose to install Windows 8 to dual boot with Windows 7. Therefore you still can access your old Windows 7 files.


  1. Will this preserve flags? I have many, many messages that I flagged so that I can easily refer back to them for various reasons, and from what I've read elsewhere, transferring doesn't preserve flags. I'm hoping that because this is more of a verbatim copy, it will retain flags.

  2. I have 8.1 on my desktop and 8.1 on my laptop.  I also have Windows Live mail on the desktop.  I recently installed WLM on my laptop but I am now thinking to have the same folders and contacts.  I really only use the laptop when I travel.   So probably just the contacts is all.  Can you tell me how to do this?

  3. I used this after my Windows Live Mail disappeared. I have Windows 10 and Onedrive updated, followed by the disappearance of WLM. It worked really well and I know now where to find my appdata. Thanks, am very relieved to have all my folders back.

  4. I am glad I found your video today. It is exactly what I need to help a client. She loves Live Mail and I am installing a new Windows 10 computer today. I naturally assumed Essentials wouldn't be available anymore and there would be a lot of headache with figuring out how to import saved folder email into new Win Mail app. I am hopeful that I will simply be installing Windows Essentials into Win 10 and voila, an easy file move.

    Thank you for taking the time to make the video instructions.

    What tool do you use to blur out sections of your desktop? TIA.

  5. I have been working with windows 7 for years and don't have a reason to upgrade but my hb got a new laptop with Windows 8. Before he bought it I told him (I'm the one who has to fix his laptop when he screws things up) that I don't know nothing about 8 and that he was on his own when things would go wrong. And of course they did and of course I was the lucky one…. After a while everything was taken care of but changing mail from 7 to 8 I just couldn't figure out, until I found your instructions. You saved my life (AND my image ;D)

  6. Help!¬† I followed your tutorial and it worked perfectly…..except all of the mail was from 2011.¬† No emails or folders transferred after that date.¬† Could there be more than one Windows Live email folders?¬† Your instructions were great and it worked except that it is all old emails.¬† Thank you for any insight you may provide.

  7. I have windows 7 with WLM with 19 email accounts in windows live mail. I will be trying to move it to my new HP laptop with windows 8.1
    How will that work for me?
    I have many business and personal accounts. I am really afraid to lose all important emails I have. I have 10,700 emails.
    I did back up my C drive to Memeno Seagate and it is now on my new computer with 8.1
    Help please

  8. I watched this video and transferred the file. Got my old folders but this message shows up for all my folders "message cannot be found", so I have the folders but no messages. OMG! Are you able to recommend how to fix this I really need all the messages. Thanks.

  9. Fantastic! I had to reinstall Windows 7 and thought I had lost all my emails but following your clear explanation I was able to copy from my 'Windows.old' into the new. Thank you so much.

  10. Hello, I have had a very very similar problem with a new computer I have been working on, I switched from windows vista to windows 8.1, on windows vista we had windows mail, not windows live mail. Now I have a lot of old emails somewhere on the old drive (which is the one that I pulled out of the old computer and plugged it into the new one) but I cannot access them, how could I fix this, I really need those emails and my windows live mail will only receive new emails not the old ones which are the ones I need. Thanks in advance

  11. Thanks for doing this.  I followed your approach all the way through, but when I signed in on the new computer, it did not find any of the old mail that was in the Windows Live Mail folder that I'd transferred over.  All of the data in account settings looks fine regarding account name, server names, etc, but no mail.  Any thoughts on what I might have done wrong?

  12. If you are on Windows 8.1, when you install any program the system no longer puts the tile on the start screen for you. If you just start typing the program name, it will appear in the right Search area. Then right-click on the name and select Pin to Start.

    Or you can use the App screen that has all the installed apps listed. I have a Windows 8.1 video that explains how to use the new 8.1 Start Screen with the changes they made.

  13. Was able to move all email and folders to Windows 8 – THANKS. One funny thing was that after installing Windows Live Essentials, I didn't have any way to launch Windows Live Mail for some reason but was able to use Control Panel/Programs/Run Programs made for previous versions of windows/… and then pin the resulting icon to the task bar.

  14. I don't have my old installation anymore, so I'm going off of memory.

    I did transfer contacts, but I didn't make a vide. If I'm correct, you can export contacts in your old Live Mail to save them to a file and then simply import them to the new Windows 8 install using the import feature.

    Also look for a .wab file. I believe that is "windows address book". Try copying that to your new Live directory installation. Of course, if there is an existing one, rename it so you don't overwrite it.

  15. Well, I didn't check that scenario. Hmmm…. Check to see if you copied the index file with the emails. Unfortuneately, I had a hard drive failure yesterday on my main 1TB drive and cannablized another 1TB, and it was my Windows 7 boot drive that had Live Mail. I still have another Win7 system, so I'll look around on it, but I don't use Live Mail on it.

  16. Since you had an external drive, it should have done a copy, not a move so you should still have your copy.

    I'm going to guess that you accidentally dragged your folder on top of another folder in the AppData directory and it put the directory in there. Then when you fired up WLM, it just recreated another empty directory.

    Search for your folder in one of those other directories. If you can't find it, just redo the instructions and rename the mail directory to old and recopy the files over.

  17. Hi. I went from WLM with laptop Win 7, using your instructions copied the folder Windows Live Mail from Win 7 onto a portable harddrive. Put the port harddrive onto my new laptop; Win 8 and moved the copied file as you showed into that Windows Live Mail folder. When I signed back into my WLM acct on the Win 8 new laptop, none of my emails were showing (folders empty) but I know during the transfer, it showed over 12K emails transferred. Any suggestions how to find them now that they are moved?

  18. Windows mail is different than Windows Live Mail, but it could work similarly. I'll check the folder structure and test the procedure for it.

    Yes, if your computer dies, you are toast. POP3 normally do not retain email on the server. That's another reason everyone is going to IMAP. All you emails stay on the server and just get synced with each device. Of course you need an account that can store all your emails. POP3 was great when accounts were smaller and more costly.

  19. would this be similar to moving Windows Mail Folders/messages stored in a PC in Vista, copy that folder and move it into Windows live mail on a new Windows 8 PC?
    I believe the Windows Mail is POP3, and all messages are stored in the PC.. not online.
    So I understand if the computer dies.. all messages are gone hehe. And also need to move the contacts over. Thanks very much.

  20. I often wonder why it is always so difficult for Micosoft to make things easy to understand. It frustrates me even though I think like a programmer.

    It's probably one of the main reasons other companies get through to consumers better even though MS many times is way ahead in technology. All there Office programs rock, but they just make it so hard for the average person to understand.

    Maybe I should be thankful. It allows me to help through this channel.

  21. How do I move my Live Contacts from 7 to 8? I copied the "Windows Live Mail" folder, but the email program doesn't acknowledge it.

    (I got the email part working wonderfully. Thanks for your help.)
    Art Lieberman

  22. YouTube doesn't allow links in comments, so just search for Live Mail download. There will be a large result starting with Windows Essentials: it will be from the Microsoft site.

    If you don't already have a mail account, you might want to use the mail program in Window 8 to setup a new account. It's a bit confusing, but get a (now and use that exact account to setup Windows 8. Especially if you have a Windows Phone. Everything will work together.

  23. Thanks, A huge help
    All sorted now, but I added more RAM to my PC so wanted to get the 64bit version of Windows 8 (from Windows 7 32bit) so I had to format and was clueless with how to carry my mail over,
    Thanks for the comment and thanks for the useful video, Subscribed =)

  24. yes, even the ones in folders. Remember, this is from Live Mail to Live Mail. It's not to the Mail App Icon on the Start Screen. I'm thinking about producing a video about importing from Live Mail to it. I'll check if all of the mail doesn't import on it. But I prefer the Live Mail for now anyway.

    But if you install Live Essentials on Windows 8 and then copy the folders over as in the video you should get everything (emails and accounts). Except passwords of course.

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